Last Updated: March 2025
Kitchen Creek Farm (“we”, “our”, “us”) operates https://kitchencreekfarm.com and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
## 1. Information We Collect
We may collect the following types of data:
- Personal information: name, email, phone number, shipping address, billing address
- Payment details (processed securely via third-party gateways)
- Device & browser data: IP address, operating system, cookies, session logs
- Shopping activity: viewed products, cart items, search queries
- User-submitted content: messages, reviews, inquiries
## 2. How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer support
- Improve website performance and product offerings
- Personalize shopping experience
- Prevent fraud and unauthorized transactions
- Maintain legal and accounting compliance
## 3. Cookies & Tracking Technologies
We use cookies to:
- Keep items in your cart
- Maintain your login session
- Save display preferences
- Measure website analytics
- Improve navigation and load speed
Cookie duration ranges from 24 hours to 1 year.
Third-party tools such as Google Analytics, reCAPTCHA, and PayPal may also use cookies.
## 4. Embedded & External Content
Some pages may include embedded videos, product tools, or review widgets. These third parties may collect data based on their own privacy policies.
## 5. Data Sharing
We may share data with:
- Payment processors (e.g., PayPal)
- Shipping carriers
- Fraud prevention services
We do not sell personal information.
## 6. Data Retention
- Order details: retained for tax, legal, and operational purposes
- Reviews & comments: stored indefinitely unless you request removal
- Account data: retained until deletion request
## 7. Your Rights
You may request:
- A copy of your stored data
- Correction of inaccurate information
- Deletion of personal data, where legally permitted
## 8. Children’s Privacy
Our website is not intended for users under 18 years old.
## 9. Contact Us
Email: info@kitchencreekfarm.com
Phone: 732-740-8712
Address: 2208 Persimmon Trek, Henrico, VA 23233